We are thrilled to announce that our Enhanced Genesys Co-Browse solution is now available and ready to revolutionize the way you support your customers.
Co-browse allows your agents to better understand your customers' needs in order to provide effective solutions and resolve problems faster. With real-time visibility into your customers' browsing experience, your agents will be able to see exactly what your customers see, enabling them to provide targeted and personalized support.
To fully experience the benefits of Co-browse, we invite you to watch a pre-recorded Q&A show with our PM expert and join us on a follow-up Ask-Me-Anything (AMA) session on March 2nd at 10 AM PST.
If this is your first AMA, learn how it works on our AMA Overview Page.