Overview
This 1-hour webinar introduces you to key concepts of Genesys Cloud Roles and Permissions, Division, Dynamic Groups, and related topics.
Content
On this webinar, you will learn about:
· Roles and Access Control Permissions
· Division to group configuration objects into separate divisions
· Users Group (Dynamic Groups / Skill Expression Groups)
· Work Team
Date: 18. April 2024
Duration: 1 hour
Delivery Type: Presentation with instructor demonstrations
Target Audience:
Ideal for Contact Center Administrators
Prerequisites: A basic knowledge of Genesys Cloud CX is recommended.
Zoom registration links for 18. April 2024
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Session
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Date/Time. Two options for different Time Zones
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Registration link
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1
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04:00 PM in Sydney (Australia)
02:00 PM in Singapore
08:00 AM in Amsterdam, Berlin, Rome
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Session 1 link
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2
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11:00 AM in Eastern Time (US and Canada)
04:00 PM in the United Kingdom
05:00 PM in Amsterdam, Berlin, Rome
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Session 2 link
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Notes: When registering, you can easily switch the time zone to get your local start time.
After registering, you will receive a confirmation email containing information about joining the webinar.
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