Up to 80% of your contact center budget is dedicated to your human capital.  Let’s manage it efficiently, effectively and with empathy.   

Your business benefits: 

• Improve the quality of interactions using evaluation forms
• FCR improvements and improved quality scores driving revenue
• Reduce your attrition by improving employee development & coaching

Join Genesys experts at the Customer Success WEM Deep Dive Series to discover more about WEM including: 

• Measuring and managing your KPI’s 
• A demo based on your scenario’s 
• What’s new on the WEM roadmap 

Date & time of event + registration:

• Nov 9 - 3PM CET : The Right Smile: deep dive on Evaluation forms – Register

Missed our earlier sessions - not a problem, take a look in our library where the links are for sessions 1 and 2! (or click here 😁)

#Genesys Cloud CX
#Workforce Engagement Management