SEE GENESYS IN ACTION No fluff. No frills. Just a live demo: WEM

When:  Jan 12, 2023 from 11:00 to 12:00 (UTC)

Choose your demo adventure
Theme: WEM

Join us for a live demo of the Genesys Cloud CX™️ platform to see how it can help you reach your goals.  

In these interactive sessions, see how Genesys Cloud CX can:  

  • Address the needs of every stakeholder: CX leaders, IT teams, agents and customers.  
  • Automate better outcomes with predictive engagement, predictive routing and conversational AI. 
  • Handle omnichannel engagements across self-service, bots and agents to pass context, understanding and real-time knowledge.
  • Empower employees with smart solutions to reach peak performance with real-time support and AI-powered insights.  
  • Easily differentiate and adapt with open APIs, a robust app marketplace, templates and blueprints, and integration methods for your critical CX technologies. 

Your demo adventure awaits. Choose your demo and register now.   

  • Agent Experience – People are your greatest assets, here we’ll look at how Genesys Cloud CX can help empower your people, make them feel valued, appreciated and supported at every step.
  • Digital + AI – this session looks at an all-in-one suite of digital capabilities — enhanced with bots and predictive artificial intelligence (AI) — lets your employees and customers engage in seamless conversations across chat, email, text and social media channels.
  • Workforce Engagement Management (WEM) – here we’ll look at WEM, focusing on the human side of your contact centre to improve employee engagement, simplifying operations while increasing efficiency.

#Genesys Cloud CX
#Workforce Engagement Management