I'm a SaaS customer success strategist and operations specialist. I believe that technology exists to free up time for those who use it – time better spent collaborating with other human beings, enhancing one's natural ability and enjoying life.
I'm a big believer in the art of storytelling. Stories entertain and teach technology in the most powerful way. And I believe that authentic, diligent research reveals , whether it be insight into customer needs, a streamlined business process, or the ideal fit of a product to a person.
I'm interested in product innovation, onboarding and training, growth hacking, business intelligence, and data visualization. I'm also interested in ice cream.