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In this video @Christopher Visick talks about the premium AppFoundry Application "Time Doctor". Whether you are in-office, hybrid, or operating remote teams, you can boost transparency, accountability, and performance for your customers with automated time tracking and...
20230906_AppFoundry_Review_TimeDoctor_Presentation_CV.mp4
In this video @Christopher Visick talks about the AppFoundry Premium Partner SightCall SightCall is a visual assistance platform for organizations that need to reduce costs while still delivering innovative service with a competitive edge. With live video and annotation capabilities...
230426_AppFoundry_SightCall_VendorTeaser.mp4
In the second part of the two parts presentation, Rebecca & Chris gives a walkthrough of the generated report of Customer insights Appfoundry app and how to infer the data to make informed decisions AppFoundry Link - https://appfoundry.mypurecloud.com/filter/genesyscloud/listing...
Appfoundry_Customer Insights_Part 2_RH_20230502.mp4
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In the first part of the two parts presentation, Guru & Chris provides an introduction to the Customer Insights AppFoundry App Link - https://appfoundry.mypurecloud.com/filter/genesyscloud/listing/9abebb69-bcc3-43a2-ab75-405a968b52f5 Customer Insights provides a set of data...
Appfoundry_Customer Insights_Part 1_GP_20230502.mp4
Description : This series will give you some insight into some of the Premium applications that are available on the GenesysCloud AppFoundry Store that will seamlessly integrate into your GenesysCloud environment. This time round we will be unpacking the application named “ ...
230330_AppFoundry_PureInsights_Historical_Review (1).mp4
In this series will give you some insight into some of the Premium applications that are available on the GenesysCloud AppFoundry Store that will seamlessly integrate into your GenesysCloud environment. This episode we will be unpacking the app named “Uniphore” which provide agents with...
AppFoundry_UAssist_Teaser_CV.mp4
This series will give you some insight into some of the Premium applications that are available on the Genesys AppFoundry Store that will seamlessly integrate into your GenesysCloud environment. Our first feature application is “thrive reset” which is helping agents de-stress, re-center and...
Thrive Teaser CV - Version 2_1.mp4
Contact center agents are the front lines of your brand experience — and your brand’s success. But they don’t always get the feedback they need. Contact center managers can coach agents based on data — not hunches. #Contactcenteragents #Contactcenterperformance #Contactcentermanagers ...
Video - ObserveAI Webinar - edited - version 2 final.mp4