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In this series will give you some insight into some of the Premium applications that are available on the GenesysCloud AppFoundry Store that will seamlessly integrate into your GenesysCloud environment. This episode we will be unpacking the app named “Uniphore” which provide agents with...
AppFoundry_UAssist_Teaser_CV.mp4
This series will give you some insight into some of the Premium applications that are available on the Genesys AppFoundry Store that will seamlessly integrate into your GenesysCloud environment. Our first feature application is “thrive reset” which is helping agents de-stress, re-center and...
AppFoundry_Thrive_Teaser_CV.mp4
Contact center agents are the front lines of your brand experience — and your brand’s success. But they don’t always get the feedback they need. Contact center managers can coach agents based on data — not hunches. #Contactcenteragents #Contactcenterperformance #Contactcentermanagers ...
Video - ObserveAI Webinar - edited - version 2 final.mp4