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In this video, Rebecca discusses two new features, "Division-aware configuration objects default to all divisions & Assign divisions to secondary statuses" Division-aware configuration objects default to all divisions Genesys Cloud now assigns new configuration objects to All divisions...
20231018_FeatureReview_Account Management_All Division and Divisions for Secondary Status_RH.mp4
In this video, Guru discusses a new feature "Assign a permission to grant a role to a user by division" Division-Aware Role Management setting allows customers to require an admins’ role to be scoped to the division they assign to other users’ roles. For more information, see Enable...
20230705_FeatureReview_CX_Open Platform_Assign a permission to grant a role to a user by division_GP_1.mp4