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In this video, Rebecca discusses the new feature, "Additional ringtone options for Communicate for iOS and Android" Genesys Cloud added ten new ringtone options to Communicate for iOS and Android mobile applications. These additional choices allow users to select a different ringtone than...
20230517_FeatureReview_CX_Unified Communication & Collaboration_Additional Ringtones for iOS & Android_RH.mp4
Genesys empowers more than 7,500 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for customers and employees. Through Genesys Cloud, the #1 AI-powered experience orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experience at scale. As the trusted, all-in-one platform born in the cloud, Genesys Cloud accelerates growth for organizations by enabling them to differentiate with the right customer experience at the right time, while driving stronger workforce engagement, efficiency and operational improvements.