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3 results found for "tags:"Agent""
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How does a conversation get started on one day, never reach an agent, get "scheduled" as something, then pop back up 2 days later to an agent?
Archive PureCloud
Agent
Long Call
Genesys Cloud CX
Basic features and ...
Ben Carroll
Added 01-24-2018
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Archive PureCloud
Agent
Long Call
Genesys Cloud CX
Basic features and ...
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Is Communicating status not working or I don't know how to read it?
Archive PureCloud
Agent
Resource Center
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Genesys Cloud CX
Basic features and ...
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Rafael Arango
Added 11-23-2017
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Archive PureCloud
Agent
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Genesys Cloud CX
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4
How to keep a customer on hold after a conference canceled by the 3rd member ?
Archive PureCloud
Agent
Calls
Feature Request
Genesys Cloud CX
Ideas and feedback
Simon DESVERGEZ
Added 11-15-2017
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Agent
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