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Discussion Thread 2

Disable "New interaction" alert message

Library Entry

Disable WebRTC audio and alert notifications in the embedded client

In this video @Shigeki Sahashi (Sam) talks about how to disable WebRTC audio and alert notifications in the embedded client. Agents can now disable WebRTC audio and alerting notifications within the embedded client. This feature helps eliminate audio interference when agents use the Genesys...

Discussion Thread 5

Receiving Alert from Alert Rule every day (after hours) at the same time, with no interactions to trigger it

Discussion Thread 2

Notification/alert when receiving a call

Discussion Thread 3

Possibility to keep Alert Notification window open (until closed)?

Discussion Thread 3

Alerts