Every year, Genesys® delivers more than 70 billion remarkable customer experiences for organizations in over 100 countries. Through the power of the cloud and AI, our technology connects every customer moment across marketing, sales and service on any channel, while also improving employee experiences. Genesys pioneered Experience as a Service^SM so organizations of any size can provide true personalization at scale, interact with empathy, and foster customer trust and loyalty. This is enabled by Genesys Cloud™, an all-in-one solution and the world's leading public cloud contact center platform, designed for rapid innovation, scalability and flexibility. Visit www.genesys.com.

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Discussion Thread 2 Is there a way to create an outbound call flow that doesn't need a contact list?

Discussion Thread 7 OUTBOUND CAMPAIGN STRATEGY

Discussion Thread 5 Can PureCloud check to see if people "are actually on Queue"?

Discussion Thread 8 Using Outbound Flow with an Answering Machine Call Analysis

Discussion Thread 7 Attempt Control,Call Analysis and Campaign Rule

About Genesys

Discussion Thread 2
Is there a way to create an outbound call flow that doesn't need a contact list?

Discussion Thread 7
OUTBOUND CAMPAIGN STRATEGY

Discussion Thread 5
Can PureCloud check to see if people "are actually on Queue"?

Discussion Thread 8
Using Outbound Flow with an Answering Machine Call Analysis

Discussion Thread 7
Attempt Control,Call Analysis and Campaign Rule