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6 results found for "tags:"Collaborate""
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Library Entry
Collaborate Features and Functions

In this video @Ludovic Callebaut reviews use-cases for using the Collaborate license and shows us some of the features and functionality. The collaborate license is free to use for GCX customers, with no limit to the number of users you can configure. It allows staff in the company to video...

UseCase_CX_OpenPlatform_CollaborateLicense_LC_20230428.mp4

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Rebecca Harper
Added 05-01-2023
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Archive PureCloud Collaborate Use Case Genesys Cloud CX Topics Implementation Platform Administration User Created   TAMStudios

Library Entry
Set time to return to previous status after users disconnect and reconnect

In this video @Fegy Simon reviews the feature "Set time to return to previous status after users disconnect and reconnect". Administrators can now set the amount of time that Genesys Cloud returns users their previous status after they disconnect and reconnect. If users disconnect longer...

FeatureReview_CX_OpenPlatform_set time to return to previous status_FS_20230310.mp4

Rebecca Harper's profile image
Rebecca Harper
Added 03-26-2023
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Archive PureCloud Collaborate User Created   FeatureReview   TAMStudios Genesys Cloud CX Topics Platform Administration System Administration Genesys Cloud CX Settings
Showing 1-6 of 6 results