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6 results found for "tags:"Contact List""
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Is there a way to create an outbound call flow that doesn't need a contact list?
Genesys Cloud CX
Basic features and ...
Archive PureCloud
Call Analysis
Contact List
Machine Call Analysis
Outbound
Outbound Call Flows
Outbound Campaign
Jonathan Jones
Added 02-05-2018
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Genesys Cloud CX
Basic features and ...
Archive PureCloud
Call Analysis
Contact List
Machine Call Analysis
Outbound
Outbound Call Flows
Outbound Campaign
Discussion Thread
3
is there a way that I can use to configure a campaign to dial only the repeated numbers as one time only ? example: I have a contact list , 3 numbers/records are the same number or same person, the system should not call that person 3 times !
Archive PureCloud
Configure Campaign
Contact List
Genesys Cloud CX
Contact center ...
Zaid Al Obaid
Added 01-07-2018
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Archive PureCloud
Configure Campaign
Contact List
Genesys Cloud CX
Contact center ...
Discussion Thread
3
Is there a way (without using the API) to mark a number as uncallable on a contact list if the phone # was dialed manually instead of being dialed by the outbound campaign?
Archive PureCloud
API
Contact List
DNC
Genesys Cloud CX
Other
Michael Cofer
Added 12-21-2017
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Archive PureCloud
API
Contact List
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Genesys Cloud CX
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5
Sorting contact list and campaign performance
Archive PureCloud
Campaign Configuration
Campaign Performance
Contact List
Genesys Cloud CX
Contact center ...
Baptiste Baptiste Derré
Added 08-18-2017
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Archive PureCloud
Campaign Configuration
Campaign Performance
Contact List
Genesys Cloud CX
Contact center ...
Discussion Thread
2
Change a Wrap up code on a contact list
Genesys Cloud CX
Contact center ...
Archive PureCloud
Contact List
Outbound Campaign
Wrap Up
Darryn Chang
Added 08-09-2017
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Genesys Cloud CX
Contact center ...
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Contact List
Outbound Campaign
Wrap Up
Discussion Thread
2
Delete a line item from a Contact list
Genesys Cloud CX
Contact center ...
Archive PureCloud
Contact List
CSV
Delete Contact
Delete Line Item
Outbound Calls
Outbound Campaign
Darryn Chang
Added 08-09-2017
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Genesys Cloud CX
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Contact List
CSV
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Outbound Calls
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