Library Entry

Maximum voicemail recording length setting

In this video I talk about the voicemail feature and new release of the global setting for configuring a max length for voicemails. Maximum voicemail recording length setting Administrators can now set the maximum length for voicemails to up to 15 minutes. The extended length allows...

FeatureReview_CX_Communicate_Maximum voicemail recording length setting_RH_20230412.mp4

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Clear emails in the queue.

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WebRTC vs SipSoft Phone

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External Contacts - internal number

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How do you deploy the PureCloud app?

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Is it possible to load a pre-recorded message to a voicemail greeting?

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Is there any solution or workaround to stop the SLA clock for email interaction during closed schedule period?

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Azure AD configuration