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About Genesys

Genesys empowers more than 8,000 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-Powered Experience Orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experience at scale. As the trusted platform that is born in the cloud, Genesys Cloud helps organizations accelerate growth by enabling them to differentiate with the right customer experience at the right time, while driving stronger workforce engagement, efficiency and operational improvements. Visit www.genesys.com.

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Discussion Thread 7
Is there a way to set multiple expressions in Cases for Email Flows in Architect?

Discussion Thread 2
Email Flows have a state, but what does that do for me?

Discussion Thread 3
Inbound eMail Flows - route based on attachment

About Genesys

Welcome to the Community!

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Discussion Thread 7 Is there a way to set multiple expressions in Cases for Email Flows in Architect?

Discussion Thread 2 Email Flows have a state, but what does that do for me?

Discussion Thread 3 Inbound eMail Flows - route based on attachment

About Genesys

Hidden H4 Anchor

Hidden H4 Anchor

Hidden H4 Anchor

Discussion Thread 7
Is there a way to set multiple expressions in Cases for Email Flows in Architect?

Discussion Thread 2
Email Flows have a state, but what does that do for me?

Discussion Thread 3
Inbound eMail Flows - route based on attachment