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Hello, Community Members! Genesys Cloud CX WEM team keeps working hard to deliver new and exciting features and capabilities! so let's take a look at what was released during this April for WEM. Resource Management Quality Assurance & Compliance Employee...
The Right Smile Presents: Genesys Cloud WEM Series In this second installment of The Right Smile, our Genesys Cloud WEM series continues with a deep dive into agent development—highlighting how gamification and contests can elevate performance, motivation, and engagement across your teams...
06-04-2025 | 09:00 - 10:00 ET
Hello, Community Members! Genesys Cloud CX WEM team keeps working hard to deliver new and exciting features and capabilities! so let's take a look at what was released during this March for WEM. Resource Management Quality Assurance & Compliance Employee...
#Gamification
Contests.mp4
#Monitoring/Adherence #Gamification #Learning/Coaching #QualityManagement #SpeechandTextAnalytics #Interaction/ScreenRecording
Ai Scoring Demo.mp4
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