Every year, Genesys® delivers more than 70 billion remarkable customer experiences for organizations in over 100 countries. Through the power of the cloud and AI, our technology connects every customer moment across marketing, sales and service on any channel, while also improving employee experiences. Genesys pioneered Experience as a Service^SM so organizations of any size can provide true personalization at scale, interact with empathy, and foster customer trust and loyalty. This is enabled by Genesys Cloud™, an all-in-one solution and the world's leading public cloud contact center platform, designed for rapid innovation, scalability and flexibility. Visit www.genesys.com.

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Discussion Thread 3 Read the Service Level Target from ICBM using IceLib

Discussion Thread 1 Previous Versions of SDK

Discussion Thread 2 Weird ICELIB Reference issue, any thoughts?

Discussion Thread 5 ISO: Complete working sample code

Discussion Thread 1 Station Information

Discussion Thread 11 How can I get the list of available user statuses?

Discussion Thread 1 What is the correct way to watch the interactions in a conference?

Discussion Thread 11 How to know if a call is being recorded?

Discussion Thread 3 How to Disconnect() a call with IceLib?

Discussion Thread 2 Why the QueueInteractionAdded event handles waits until the recipient picks up?

About Genesys

Discussion Thread 3
Read the Service Level Target from ICBM using IceLib

Discussion Thread 1
Previous Versions of SDK

Discussion Thread 2
Weird ICELIB Reference issue, any thoughts?

Discussion Thread 5
ISO: Complete working sample code

Discussion Thread 1
Station Information

Discussion Thread 11
How can I get the list of available user statuses?

Discussion Thread 1
What is the correct way to watch the interactions in a conference?

Discussion Thread 11
How to know if a call is being recorded?

Discussion Thread 3
How to Disconnect() a call with IceLib?

Discussion Thread 2
Why the QueueInteractionAdded event handles waits until the recipient picks up?