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"tags:"In-queue Call Flow""
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In-Queue Call Flow (5)
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Why does my Estimated Wait Time keep repeating the same amount?
PureCloud
Basic features and ...
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Estimated Wait Time
EWT
In-Queue
In-queue Call Flow
Wait Time
Jonathan Jones
Added 02-01-2018
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PureCloud
Basic features and ...
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Estimated Wait Time
EWT
In-Queue
In-queue Call Flow
Wait Time
Discussion Thread
2
Repeat menu in an In-Queue Flow
PureCloud
Architect
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Architect Menu Options
Collect Input
In-queue Call Flow
Switch
Pabx Quant
Added 10-13-2017
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PureCloud
Architect
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Architect Menu Options
Collect Input
In-queue Call Flow
Switch
Discussion Thread
3
SEND SMS Message from Architect In-Queue Call Flow after abandoned or estimated wait time too long
PureCloud
Architect
Ideas and feedback
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Different Use Cases
In-queue Call Flow
Outbound Flow
SMS Message
Use Case
Stefano Pucci
Added 08-30-2017
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PureCloud
Architect
Ideas and feedback
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Different Use Cases
In-queue Call Flow
Outbound Flow
SMS Message
Use Case
Discussion Thread
10
Overflow settings/call back
PureCloud
Architect
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CALLBACK
Different Overflow
In-queue Call Flow
Overflow Feature
Overflow Settings
Wait Time
Patrick Giortz
Added 06-15-2017
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PureCloud
Architect
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CALLBACK
Different Overflow
In-queue Call Flow
Overflow Feature
Overflow Settings
Wait Time
Discussion Thread
8
ToPhoneNumber().dialingCode does not appear to return a value
PureCloud
Contact center ...
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Country Code
Dialingcode
DialingCode Property
In-queue Call Flow
Tophonenumber
Tophonenumber Function
Patrick Rada
Added 06-07-2017
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PureCloud
Contact center ...
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Country Code
Dialingcode
DialingCode Property
In-queue Call Flow
Tophonenumber
Tophonenumber Function
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