Genesys empowers more than 8,000 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for customers and employees. Through Genesys Cloud, the #1 AI-powered experience orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experience at scale. As the trusted, all-in-one platform born in the cloud, Genesys Cloud accelerates growth for organizations by enabling them to differentiate with the right customer experience at the right time, while driving stronger workforce engagement, efficiency and operational improvements.

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Discussion Thread 6 Custom Notification Initiator

Discussion Thread 3 File Open Write to log info to a txt file

Discussion Thread 7 How do I block entry of DTMF while a message is playing?

Discussion Thread 1 Custom button not working on reply email

Discussion Thread 4 Custom OUTBOUND SIP headers

Discussion Thread 6 Sending touch tone digits without caller hearing them

Discussion Thread 18 Change User status to "On Phone" When making an outbound call

Discussion Thread 2 Getting the mailbox/email address based on the User Extension and sending email

Discussion Thread 8 CustomSubroutineInitiatorRouter Issue

Discussion Thread 12 Get Attribute - Custom Attribute

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Discussion Thread 6
Custom Notification Initiator

Discussion Thread 3
File Open Write to log info to a txt file

Discussion Thread 7
How do I block entry of DTMF while a message is playing?

Discussion Thread 1
Custom button not working on reply email

Discussion Thread 4
Custom OUTBOUND SIP headers

Discussion Thread 6
Sending touch tone digits without caller hearing them

Discussion Thread 18
Change User status to "On Phone" When making an outbound call

Discussion Thread 2
Getting the mailbox/email address based on the User Extension and sending email

Discussion Thread 8
CustomSubroutineInitiatorRouter Issue

Discussion Thread 12
Get Attribute - Custom Attribute