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Genesys Cloud - Main (3)
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Interaction Details Report (3)
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3 results found for "tags:"Interaction Details Report""
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I have issue with reports, Interaction Details Report don't show the outbound calls for agent and doesn't match with Queue Metrics Report
Abdullah Elsheikh
Added 11-06-2017
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Discussion Thread
4
Reporting: Summary Data / Call Flow Data / XLS(X) Formats
Patrick Rada
Added 06-13-2017
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2
Interaction Details Report "Direction" field
Matt Ulbrich
Added 01-11-2017
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