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iFrame refreshing when attempting to send SMS during interaction
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Charlie Scheel
Added 07-16-2024
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Reply on e-mail interaction only contains the reply and does not include the original e-mail send by customer!? Is this a bug or a setting ?
Genesys Cloud
Contact center agents
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Rogier Bosch
Added 11-15-2017
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How to clear a stuck interaction?
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Victor Chiappetta
Added 10-19-2017
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Outbound Calls is not recorded in Purecloud if we hang up before the voicemail message
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Tobias Zackrisson
Added 03-16-2017
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