Every year, Genesys® delivers more than 70 billion remarkable customer experiences for organizations in over 100 countries. Through the power of the cloud and AI, our technology connects every customer moment across marketing, sales and service on any channel, while also improving employee experiences. Genesys pioneered Experience as a Service^SM so organizations of any size can provide true personalization at scale, interact with empathy, and foster customer trust and loyalty. This is enabled by Genesys Cloud™, an all-in-one solution and the world's leading public cloud contact center platform, designed for rapid innovation, scalability and flexibility. Visit www.genesys.com.

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Discussion Thread 3 Script - display number of inbound calls waiting in a queue

Discussion Thread 9 Architect - Collect Input Action specials keys

Discussion Thread 4 Dial by extension and forward my calls

Discussion Thread 3 Open schedule until midnight

Discussion Thread 3 Expression help to close IVR for lunch

Discussion Thread 2 How do I access data that is captured by IVR/Architect as part of a call flow where data is requested of a caller (confirm Caller ID, or Responses to Questions, etc)

Discussion Thread 2 Agentless campaign - Survey

Discussion Thread 2 Has anyone setup an IVR in PureCloud utilizing a payment software option? If so how did you do it?

Discussion Thread 14 IVR Configurations - Open Hours/Closed Hours

Discussion Thread 2 IVR Data

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Discussion Thread 3
Script - display number of inbound calls waiting in a queue

Discussion Thread 9
Architect - Collect Input Action specials keys

Discussion Thread 4
Dial by extension and forward my calls

Discussion Thread 3
Open schedule until midnight

Discussion Thread 3
Expression help to close IVR for lunch

Discussion Thread 2
How do I access data that is captured by IVR/Architect as part of a call flow where data is requested of a caller (confirm Caller ID, or Responses to Questions, etc)

Discussion Thread 2
Agentless campaign - Survey

Discussion Thread 2
Has anyone setup an IVR in PureCloud utilizing a payment software option? If so how did you do it?

Discussion Thread 14
IVR Configurations - Open Hours/Closed Hours

Discussion Thread 2
IVR Data