Genesys empowers more than 8,000 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-Powered Experience Orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experience at scale. As the trusted platform that is born in the cloud, Genesys Cloud helps organizations accelerate growth by enabling them to differentiate with the right customer experience at the right time, while driving stronger workforce engagement, efficiency and operational improvements. Visit www.genesys.com.

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Discussion Thread 2 How Frequently are other customers running reports .?

Discussion Thread 3 Dynamics 365 Data Action - Get Account By Contact Id doesn't work

Discussion Thread 3 Can someone confirm that out of service Edges do receive the automatic software update

Discussion Thread 3 Is there a way (without using the API) to mark a number as uncallable on a contact list if the phone # was dialed manually instead of being dialed by the outbound campaign?

Discussion Thread 3 Power BI standard integration

Discussion Thread 2 How do I update my payment method? I am trying to update the credit card for payment but couldn't find it anywhere.

Discussion Thread 7 Is there a way to set multiple expressions in Cases for Email Flows in Architect?

Discussion Thread 2 Are there Issues with Customer Care / My Support? I am getting the following error message when I try to login via Okta : "SAML Assertion Validator (available in Single Sign-On Settings) or check the login history for failed logins."

Discussion Thread 2 Como puedo ver las actividad de cola por grupos que tengo

Discussion Thread 2 Conversation API with Client Crendentials

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Discussion Thread 2
How Frequently are other customers running reports .?

Discussion Thread 3
Dynamics 365 Data Action - Get Account By Contact Id doesn't work

Discussion Thread 3
Can someone confirm that out of service Edges do receive the automatic software update

Discussion Thread 3
Is there a way (without using the API) to mark a number as uncallable on a contact list if the phone # was dialed manually instead of being dialed by the outbound campaign?

Discussion Thread 3
Power BI standard integration

Discussion Thread 2
How do I update my payment method? I am trying to update the credit card for payment but couldn't find it anywhere.

Discussion Thread 7
Is there a way to set multiple expressions in Cases for Email Flows in Architect?

Discussion Thread 2
Are there Issues with Customer Care / My Support? I am getting the following error message when I try to login via Okta : "SAML Assertion Validator (available in Single Sign-On Settings) or check the login history for failed logins."

Discussion Thread 2
Como puedo ver las actividad de cola por grupos que tengo

Discussion Thread 2
Conversation API with Client Crendentials