Every year, Genesys® delivers more than 70 billion remarkable customer experiences for organizations in over 100 countries. Through the power of the cloud and AI, our technology connects every customer moment across marketing, sales and service on any channel, while also improving employee experiences. Genesys pioneered Experience as a Service^SM so organizations of any size can provide true personalization at scale, interact with empathy, and foster customer trust and loyalty. This is enabled by Genesys Cloud™, an all-in-one solution and the world's leading public cloud contact center platform, designed for rapid innovation, scalability and flexibility. Visit www.genesys.com.

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Discussion Thread 2 How Frequently are other customers running reports .?

Discussion Thread 3 Dynamics 365 Data Action - Get Account By Contact Id doesn't work

Discussion Thread 3 Can someone confirm that out of service Edges do receive the automatic software update

Discussion Thread 3 Is there a way (without using the API) to mark a number as uncallable on a contact list if the phone # was dialed manually instead of being dialed by the outbound campaign?

Discussion Thread 3 Power BI standard integration

Discussion Thread 2 How do I update my payment method? I am trying to update the credit card for payment but couldn't find it anywhere.

Discussion Thread 7 Is there a way to set multiple expressions in Cases for Email Flows in Architect?

Discussion Thread 2 Are there Issues with Customer Care / My Support? I am getting the following error message when I try to login via Okta : "SAML Assertion Validator (available in Single Sign-On Settings) or check the login history for failed logins."

Discussion Thread 2 Como puedo ver las actividad de cola por grupos que tengo

Discussion Thread 2 Conversation API with Client Crendentials

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Discussion Thread 2
How Frequently are other customers running reports .?

Discussion Thread 3
Dynamics 365 Data Action - Get Account By Contact Id doesn't work

Discussion Thread 3
Can someone confirm that out of service Edges do receive the automatic software update

Discussion Thread 3
Is there a way (without using the API) to mark a number as uncallable on a contact list if the phone # was dialed manually instead of being dialed by the outbound campaign?

Discussion Thread 3
Power BI standard integration

Discussion Thread 2
How do I update my payment method? I am trying to update the credit card for payment but couldn't find it anywhere.

Discussion Thread 7
Is there a way to set multiple expressions in Cases for Email Flows in Architect?

Discussion Thread 2
Are there Issues with Customer Care / My Support? I am getting the following error message when I try to login via Okta : "SAML Assertion Validator (available in Single Sign-On Settings) or check the login history for failed logins."

Discussion Thread 2
Como puedo ver las actividad de cola por grupos que tengo

Discussion Thread 2
Conversation API with Client Crendentials