Genesys empowers more than 8,000 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-Powered Experience Orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experience at scale. As the trusted platform that is born in the cloud, Genesys Cloud helps organizations accelerate growth by enabling them to differentiate with the right customer experience at the right time, while driving stronger workforce engagement, efficiency and operational improvements. Visit www.genesys.com.

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Discussion Thread 2 what determines if a call is inbound/outbound

Discussion Thread 2 Delete a line item from a Contact list

Discussion Thread 10 can't make outbound calls

Discussion Thread 4 calling 13 numbers like 132432

Discussion Thread 5 How to hide the CLI and not show the number when outbound calls are made

Discussion Thread 5 Outbound Metrics

Discussion Thread 3 Is there a way to extract even basic call data with Communicate licenses?

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Discussion Thread 2
what determines if a call is inbound/outbound

Discussion Thread 2
Delete a line item from a Contact list

Discussion Thread 10
can't make outbound calls

Discussion Thread 4
calling 13 numbers like 132432

Discussion Thread 5
How to hide the CLI and not show the number when outbound calls are made

Discussion Thread 5
Outbound Metrics

Discussion Thread 3
Is there a way to extract even basic call data with Communicate licenses?