Skip auxiliary navigation (Press Enter).

Welcome to the Community!

A place to ask questions, connect with others, and stay in the know

Skip main navigation (Press Enter).

Home
Achievers Lounge
Communities
Directory
Events
- Upcoming Events
Browse
- Discussion Posts
- Library Entries
Login Page
Addthis
Meet the Gurus
Sign Up and Sign In
AMA
Q&A Show Overview
Your Voice, Your GKN: Share and Win!
Community Rockstars
Big Bad Bot Bash
The Community's Olympic Games - 2024
Community Rockstars - Customer Facing
Community Rockstars - Customer Facing
GCAP Community Member of the Month
Latitude by Genesys – User Group
Latitude By Genesys
Genesys Cloud PAC
Community Prize Wall
Your Voice, Your GKN: Share and Win!
Help Cole Out!
Help Kevin Out!
PureConnect Bounty Board
Q&A Show Bounty Board
Copy of Q&A Show Bounty Board (Sandbox)
Redirect

Search

Skip to search results (Press Enter).

More Filters

Hidden H4 Anchor

PureCloud Resource Center (4)

Basic features and functionality (1)

Community Site (1)

Customer Experience (1)

New Design (1)

Other (1)

Performance Views (1)

Polycom (1)

Queue Metrics (1)

Reporting/Analytics (1)

Hidden H4 Anchor

Within One Week (1)

Within Two Weeks (1)

Within One Month (1)

Within Six Months (1)

Within One Year (1)

Older (3)

4 results found for "tags:"PureCloud Resource Center""

Sort By:

Discussion Thread 3
Avg ACW Handled and Avg Hold Handled definitions and calculations

Ekaterina Kononova

Added 6 days ago

View Community

Archive PureCloud Performance Views PureCloud Resource Center Queue Metrics Genesys Cloud Topics Reporting/Analytics

Discussion Thread 2
I'm trying to setup our first Polycom SoundStation IP5000, and have followed the instructions provided by the PureCloud Resource Center and still no luck.

Genesys Cloud Basic features and ... Archive PureCloud Polycom PureCloud Resource Center

John Previte

Added 09-13-2017

View Community

Genesys Cloud Basic features and ... Archive PureCloud Polycom PureCloud Resource Center

Discussion Thread 3

Archive PureCloud Community Site Customer Experience PureCloud Resource Center

Derek Adams

Added 02-17-2017

View Community

Archive PureCloud Community Site Customer Experience PureCloud Resource Center

Discussion Thread 3
The PureCloud Resource Center got a facelift this week. What do you think of the new design? What do you like? What do you miss?

Archive PureCloud New Design PureCloud Resource Center Genesys Cloud Other

Clay Tison

Added 11-10-2016

View Community

Archive PureCloud New Design PureCloud Resource Center Genesys Cloud Other

Showing 1-4 of 4 results

About Genesys

Genesys empowers more than 8,000 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for customers and employees. Through Genesys Cloud, the #1 AI-powered experience orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experience at scale. As the trusted, all-in-one platform born in the cloud, Genesys Cloud accelerates growth for organizations by enabling them to differentiate with the right customer experience at the right time, while driving stronger workforce engagement, efficiency and operational improvements.

Skip Navigation Links

Footer - top
Footer - bottom
Header
Altocloud
Top Nav Bar

Welcome to the Community!

Search

More Filters

Forum Hidden H4 Anchor

Formal Tags Hidden H4 Anchor

Created Hidden H4 Anchor

Discussion Thread 3 Avg ACW Handled and Avg Hold Handled definitions and calculations

Discussion Thread 2 I'm trying to setup our first Polycom SoundStation IP5000, and have followed the instructions provided by the PureCloud Resource Center and still no luck.

Discussion Thread 3

Discussion Thread 3 The PureCloud Resource Center got a facelift this week. What do you think of the new design? What do you like? What do you miss?

About Genesys

Hidden H4 Anchor

Hidden H4 Anchor

Hidden H4 Anchor

Discussion Thread 3
Avg ACW Handled and Avg Hold Handled definitions and calculations

Discussion Thread 2
I'm trying to setup our first Polycom SoundStation IP5000, and have followed the instructions provided by the PureCloud Resource Center and still no luck.

Discussion Thread 3
The PureCloud Resource Center got a facelift this week. What do you think of the new design? What do you like? What do you miss?