Every year, Genesys® orchestrates more than 70 billion remarkable customer experiences for organizations in more than 100 countries. Through the power of our cloud, digital and AI technologies, organizations can realize Experience as a Service℠, our vision for empathetic customer experiences at scale. With Genesys, organizations have the power to deliver proactive, predictive, and hyper personalized experiences to deepen their customer connection across every marketing, sales, and service moment on any channel, while also improving employee productivity and engagement. By transforming back-office technology to a modern revenue velocity engine Genesys enables true intimacy at scale to foster customer trust and loyalty.

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Discussion Thread 10 Architect - Transfer to external number

Discussion Thread 11 Newest version of Purecloud Softphone

Discussion Thread 1 inter.viewcentral.com

Discussion Thread 5 AWS Trunk ANI update error

Discussion Thread 2 Can I reuse my existing phone numbers with PureCloud Voice?

Discussion Thread 6 Can PureCloud Voice be used as an SMS/texting service?

Discussion Thread 2 How are calls handled by PureCloud Voice if we have Internet disruptions?

Discussion Thread 2 Does PureCloud Voice allow for international calls? What are the rates?

Discussion Thread 2 Can we use PureCloud Voice as a backup telephony service? Switch to PureCloud if our telephony provider has issues?

Discussion Thread 2 Which codecs does PureCloud Voice support?

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Discussion Thread 10
Architect - Transfer to external number

Discussion Thread 11
Newest version of Purecloud Softphone

Discussion Thread 1
inter.viewcentral.com

Discussion Thread 5
AWS Trunk ANI update error

Discussion Thread 2
Can I reuse my existing phone numbers with PureCloud Voice?

Discussion Thread 6
Can PureCloud Voice be used as an SMS/texting service?

Discussion Thread 2
How are calls handled by PureCloud Voice if we have Internet disruptions?

Discussion Thread 2
Does PureCloud Voice allow for international calls? What are the rates?

Discussion Thread 2
Can we use PureCloud Voice as a backup telephony service? Switch to PureCloud if our telephony provider has issues?

Discussion Thread 2
Which codecs does PureCloud Voice support?