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About Genesys

Every year, Genesys® orchestrates more than 70 billion remarkable customer experiences for organizations in more than 100 countries. Through the power of our cloud, digital and AI technologies, organizations can realize Experience as a Service℠, our vision for empathetic customer experiences at scale. With Genesys, organizations have the power to deliver proactive, predictive, and hyper personalized experiences to deepen their customer connection across every marketing, sales, and service moment on any channel, while also improving employee productivity and engagement. By transforming back-office technology to a modern revenue velocity engine Genesys enables true intimacy at scale to foster customer trust and loyalty.

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PureCloud is pretty impressive behind the scenes.

About Genesys

Welcome to the Community!

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Discussion Thread 2 Call Rule- Update Contact Column: Setas Current Timestamp

Discussion Thread 2 Screen pop my dynamics and route to call flow

Discussion Thread 2 How do my developers get support while working with PureCloud APIs?

Discussion Thread 1 PureCloud is pretty impressive behind the scenes.

About Genesys

Hidden H4 Anchor

Hidden H4 Anchor

Hidden H4 Anchor

Discussion Thread 2
Call Rule- Update Contact Column: Setas Current Timestamp

Discussion Thread 2
Screen pop my dynamics and route to call flow

Discussion Thread 2
How do my developers get support while working with PureCloud APIs?

Discussion Thread 1
PureCloud is pretty impressive behind the scenes.