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Discussion Thread 4

Division Awareness for Evaluation and Survey Forms

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Agreement score visibility in evaluation form editor

In this video @Kumar Sanjeevi talks about the new Agreement score visibility in the evaluation form editor Quality managers can now view the agreement score for evaluation forms directly within the form editor. This enhancement shows how closely automated questions (AI...

Discussion Thread 8

What are your most requested features to be added in Quality Management?

Discussion Thread 1

Genesys Cloud Release Notes | July 06th 2026

Discussion Thread 3

"Create evaluations by agents: exact cadence of internal checkpoints during the period?

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Genesys Cloud WEM | Monthly Recap // June 2026

Hello, Community Members! Genesys Cloud CX WEM team keeps working hard to deliver new and exciting features and capabilities! so let's take a look at what was released during June for WEM. Resource Management Quality Assurance & Compliance ...

Discussion Thread 3

Configuring the 'Release the evaluation' options on the evaluation form

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Genesys Cloud WEM | Monthly Recap // May 2026

Hello, Community Members! Genesys Cloud CX WEM team keeps working hard to deliver new and exciting features and capabilities! so let's take a look at what was released during May for WEM. Resource Management Quality Assurance & Compliance ...

Discussion Thread 6

Relatorio de gravação

Discussion Thread 1

Genesys Cloud Release Notes | May 25th 2026