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In this video @Guru Prasadh Jeevan Rao reviews the highly anticipated feature to Suppress call recordings during IVR flow and in-queue segments. Administrators and flow authors can now disable call recording during the IVR flow and waiting in queue portions of the interaction. This feature...
20231907_FeatureReview_CX_Open Platform_Suppress call recordings during IVR flow and in-queue segments_GP.mp4
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