Genesys empowers more than 8,000 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for customers and employees. Through Genesys Cloud, the #1 AI-powered experience orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experience at scale. As the trusted, all-in-one platform born in the cloud, Genesys Cloud accelerates growth for organizations by enabling them to differentiate with the right customer experience at the right time, while driving stronger workforce engagement, efficiency and operational improvements.

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Discussion Thread 10 PUT Method in Custom Action (Dynamics 365)

Discussion Thread 6 version problem

Discussion Thread 13 We need to replace our old USB headsets. We are wondering what kinds of headphones other PureCloud users have and how you like them. Thanks!

Discussion Thread 3 Webservice-data-dip resource missing

Discussion Thread 2 Create a custom action for integrations is only for Salesforce or also for Microsoft Dynamics 365

Discussion Thread 5 What happened to the bandwidth calculator? It's not in the resource center anymore.

Discussion Thread 2 Password history

Discussion Thread 8 I would like to know if anyone has a recommendation for a USB headset, to use with the soft phone, that is capable of Remote Call Controls (Answer/Hangup from headset)?

Discussion Thread 2 ????eLearning????? - ????????

Discussion Thread 2 Curious about PCI DSS compliance?

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Discussion Thread 10
PUT Method in Custom Action (Dynamics 365)

Discussion Thread 6
version problem

Discussion Thread 13
We need to replace our old USB headsets. We are wondering what kinds of headphones other PureCloud users have and how you like them. Thanks!

Discussion Thread 3
Webservice-data-dip resource missing

Discussion Thread 2
Create a custom action for integrations is only for Salesforce or also for Microsoft Dynamics 365

Discussion Thread 5
What happened to the bandwidth calculator? It's not in the resource center anymore.

Discussion Thread 2
Password history

Discussion Thread 8
I would like to know if anyone has a recommendation for a USB headset, to use with the soft phone, that is capable of Remote Call Controls (Answer/Hangup from headset)?

Discussion Thread 2
????eLearning????? - ????????

Discussion Thread 2
Curious about PCI DSS compliance?