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Authenticated Messaging Messenger Transport Mobile SDK

In this video, Joseph discusses the new feature "Authenticated Messaging Messenger Transport Mobile SDK" Brands can now integrate authenticated messaging in their applications. This enables the agents to provide a personalized experience when they interact with customers using the mobile...

20230621_FeatureReview_CX_Unified Communication & Collabor_Authenticated Messaging_JR.mp4

Discussion Thread 1

So there are PureCloud APIs (Application Programming Interfaces) and a PureCloud SDK (Software Development Kit). What's the difference? When would a client use one versus the other?