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Discussion Thread 47
How to clear a stuck interaction?

Archive PureCloud Hours + Interaction STUCK Genesys Cloud CX Interactions

Victor Chiappetta

Added 10-19-2017

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Archive PureCloud Hours + Interaction STUCK Genesys Cloud CX Interactions

Discussion Thread 5
Stuck interactions

Archive PureCloud AHT Outbound Campaigns STUCK Genesys Cloud CX Contact center agents

Tobias Zackrisson

Added 02-23-2017

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Archive PureCloud AHT Outbound Campaigns STUCK Genesys Cloud CX Contact center agents

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About Genesys

Every year, Genesys® orchestrates more than 70 billion remarkable customer experiences for organizations in more than 100 countries. Through the power of our cloud, digital and AI technologies, organizations can realize Experience as a Service℠, our vision for empathetic customer experiences at scale. With Genesys, organizations have the power to deliver proactive, predictive, and hyper personalized experiences to deepen their customer connection across every marketing, sales, and service moment on any channel, while also improving employee productivity and engagement. By transforming back-office technology to a modern revenue velocity engine Genesys enables true intimacy at scale to foster customer trust and loyalty.

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Discussion Thread 47 How to clear a stuck interaction?

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Discussion Thread 47
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Stuck interactions