Skip to main content (Press Enter).

Skip auxiliary navigation (Press Enter).

Skip main navigation (Press Enter).

Search

3 results found for "tags:"Salesforce Lightning""

Sort By:

Discussion Thread 1
Call details on Consult Transfer - Customer Name vs. Agent Name

Genesys Cloud CX Topics Connect with a ... Telephony User Created Consult Archive PureCloud Salesforce Salesforce Lightning

Jennifer DiCesare

Added yesterday

Genesys Cloud CX Topics Connect with a ... Telephony User Created Consult Archive PureCloud Salesforce Salesforce Lightning

Discussion Thread 9
Salesforce Lightning integration issues

Archive PureCloud Lightning ... Salesforce Salesforce Lightning Genesys Cloud CX Other

Marco Choiniere

Added 10-16-2017

Archive PureCloud Lightning ... Salesforce Salesforce Lightning Genesys Cloud CX Other

Discussion Thread 2
What are the behavior differences in purecloud when switching from Salesforce classic to lightning ?

Genesys Cloud CX CRM integrations Archive PureCloud Salesforce Salesforce Lightning

Marco Choiniere

Added 10-11-2017

Genesys Cloud CX CRM integrations Archive PureCloud Salesforce Salesforce Lightning

Showing 1-3 of 3 results

1

About Genesys

Every year, Genesys® orchestrates more than 70 billion remarkable customer experiences for organizations in more than 100 countries. Through the power of our cloud, digital and AI technologies, organizations can realize Experience as a Service℠, our vision for empathetic customer experiences at scale. With Genesys, organizations have the power to deliver proactive, predictive, and hyper personalized experiences to deepen their customer connection across every marketing, sales, and service moment on any channel, while also improving employee productivity and engagement. By transforming back-office technology to a modern revenue velocity engine Genesys enables true intimacy at scale to foster customer trust and loyalty.

Powered by Higher Logic