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3 results found for "tags:"Salesforce Lightning""

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Discussion Thread 3
Call details on Consult Transfer - Customer Name vs. Agent Name

User Created Consult Archive PureCloud Salesforce Salesforce Lightning Genesys Cloud Topics Telephony

Jennifer DiCesare

Added 11-28-2023

User Created Consult Archive PureCloud Salesforce Salesforce Lightning Genesys Cloud Topics Telephony

Discussion Thread 9
Salesforce Lightning integration issues

Archive PureCloud Lightning ... Salesforce Salesforce Lightning Genesys Cloud Other

Marco Choiniere

Added 10-16-2017

Archive PureCloud Lightning ... Salesforce Salesforce Lightning Genesys Cloud Other

Discussion Thread 2
What are the behavior differences in purecloud when switching from Salesforce classic to lightning ?

Genesys Cloud CRM integrations Archive PureCloud Salesforce Salesforce Lightning

Marco Choiniere

Added 10-11-2017

Genesys Cloud CRM integrations Archive PureCloud Salesforce Salesforce Lightning

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About Genesys

Genesys empowers more than 8,000 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-Powered Experience Orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experience at scale. As the trusted platform that is born in the cloud, Genesys Cloud helps organizations accelerate growth by enabling them to differentiate with the right customer experience at the right time, while driving stronger workforce engagement, efficiency and operational improvements. Visit www.genesys.com.

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