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Salesforce (12)

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12 results found for "tags:"Salesforce""

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Discussion Thread 3
Call details on Consult Transfer - Customer Name vs. Agent Name

Jennifer DiCesare

Added 11-28-2023

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User Created Consult Archive PureCloud Salesforce Salesforce Lightning Genesys Cloud Topics Telephony

Discussion Thread 2
Conversation API with Client Crendentials

Archive PureCloud Client Crendentials Conversation API Salesforce Genesys Cloud Other

Marco Choiniere

Added 11-06-2017

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Archive PureCloud Client Crendentials Conversation API Salesforce Genesys Cloud Other

Discussion Thread 2
Is there a way to automatically download recorded calls from PureCloud into SalesForce?

Genesys Cloud Basic features and ... Archive PureCloud Calls Salesforce

John Previte

Added 10-18-2017

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Genesys Cloud Basic features and ... Archive PureCloud Calls Salesforce

Discussion Thread 9
Salesforce Lightning integration issues

Archive PureCloud Lightning ... Salesforce Salesforce Lightning Genesys Cloud Other

Marco Choiniere

Added 10-16-2017

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Archive PureCloud Lightning ... Salesforce Salesforce Lightning Genesys Cloud Other

Discussion Thread 2
What are the behavior differences in purecloud when switching from Salesforce classic to lightning ?

Genesys Cloud CRM integrations Archive PureCloud Salesforce Salesforce Lightning

Marco Choiniere

Added 10-11-2017

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Genesys Cloud CRM integrations Archive PureCloud Salesforce Salesforce Lightning

Discussion Thread 3
PureCloud for Salesforce

Genesys Cloud Contact center ... Ideas and feedback Archive PureCloud Salesforce

Harrison Wooster

Added 08-22-2017

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Genesys Cloud Contact center ... Ideas and feedback Archive PureCloud Salesforce

Discussion Thread 5
Call flow involving edges and bridge servers

Genesys Cloud Architecture and ... Telephony Archive PureCloud Bridge Servers Salesforce

Marco Choiniere

Added 07-18-2017

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Genesys Cloud Architecture and ... Telephony Archive PureCloud Bridge Servers Salesforce

Discussion Thread 4
How does PureCloud for Salesforce integrate with Salesforce?

Genesys Cloud CRM integrations Integrations Archive PureCloud PureCloud For Salesforce Salesforce

Amy Miller

Added 06-12-2017

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Genesys Cloud CRM integrations Integrations Archive PureCloud PureCloud For Salesforce Salesforce

Discussion Thread 2
Can PureCloud run side-by-side with PureCloud for Salesforce?

Genesys Cloud CRM integrations Integrations Archive PureCloud PureCloud For Salesforce Salesforce

Amy Miller

Added 06-12-2017

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Genesys Cloud CRM integrations Integrations Archive PureCloud PureCloud For Salesforce Salesforce

Discussion Thread 1
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Genesys Cloud Architect PureCloud Voice Archive PureCloud Chrome Salesforce Tools Zendesk

Christie Minns

Added 05-17-2017

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Genesys Cloud Architect PureCloud Voice Archive PureCloud Chrome Salesforce Tools Zendesk

Showing 1-10 of 12 results

About Genesys

Genesys empowers more than 8,000 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-Powered Experience Orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experience at scale. As the trusted platform that is born in the cloud, Genesys Cloud helps organizations accelerate growth by enabling them to differentiate with the right customer experience at the right time, while driving stronger workforce engagement, efficiency and operational improvements. Visit www.genesys.com.

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Discussion Thread 3 Call details on Consult Transfer - Customer Name vs. Agent Name

Discussion Thread 2 Conversation API with Client Crendentials

Discussion Thread 2 Is there a way to automatically download recorded calls from PureCloud into SalesForce?

Discussion Thread 9 Salesforce Lightning integration issues

Discussion Thread 2 What are the behavior differences in purecloud when switching from Salesforce classic to lightning ?

Discussion Thread 3 PureCloud for Salesforce

Discussion Thread 5 Call flow involving edges and bridge servers

Discussion Thread 4 How does PureCloud for Salesforce integrate with Salesforce?

Discussion Thread 2 Can PureCloud run side-by-side with PureCloud for Salesforce?

Discussion Thread 1 inter.viewcentral.com

About Genesys

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Discussion Thread 3
Call details on Consult Transfer - Customer Name vs. Agent Name

Discussion Thread 2
Conversation API with Client Crendentials

Discussion Thread 2
Is there a way to automatically download recorded calls from PureCloud into SalesForce?

Discussion Thread 9
Salesforce Lightning integration issues

Discussion Thread 2
What are the behavior differences in purecloud when switching from Salesforce classic to lightning ?

Discussion Thread 3
PureCloud for Salesforce

Discussion Thread 5
Call flow involving edges and bridge servers

Discussion Thread 4
How does PureCloud for Salesforce integrate with Salesforce?

Discussion Thread 2
Can PureCloud run side-by-side with PureCloud for Salesforce?

Discussion Thread 1
inter.viewcentral.com