Skip auxiliary navigation (Press Enter).

Welcome to the Genesys Community

A place to ask questions, connect with others, and stay in the know

Search

1 result found for "tags:"Supervisor Transfer""

Sort By:

Discussion Thread 5
Can a supervisor transfer a call back from one agent to another?

Beth Underwood

Added 04-12-2017

View Community

Genesys Cloud CX Contact center agents Ideas and feedback Archive PureCloud Contact Center Supervisor Supervisor Transfer

Showing 1-1 of 1 result

About Genesys

Every year, Genesys® delivers more than 70 billion remarkable customer experiences for organizations in over 100 countries. Through the power of the cloud and AI, our technology connects every customer moment across marketing, sales and service on any channel, while also improving employee experiences. Genesys pioneered Experience as a Service^SM so organizations of any size can provide true personalization at scale, interact with empathy, and foster customer trust and loyalty. This is enabled by Genesys Cloud™, an all-in-one solution and the world's leading public cloud contact center platform, designed for rapid innovation, scalability and flexibility. Visit www.genesys.com.

Welcome to the Genesys Community

Search

More Filters

Hidden H4 Anchor

Hidden H4 Anchor

Hidden H4 Anchor

Discussion Thread 5
Can a supervisor transfer a call back from one agent to another?

About Genesys

Welcome to the Genesys Community

Search

More Filters

Community Hidden H4 Anchor

Formal Tags Hidden H4 Anchor

Created Hidden H4 Anchor

Discussion Thread 5 Can a supervisor transfer a call back from one agent to another?

About Genesys

Hidden H4 Anchor

Hidden H4 Anchor

Hidden H4 Anchor

Discussion Thread 5
Can a supervisor transfer a call back from one agent to another?