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Discussion Thread 2
training.mypurecloud.com

Shanti Lall

Added 06-22-2017

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Archive PureCloud Activity Status Agents Status Customer Experience User Presence Changes

Discussion Thread 13
User Presence changes automatically

Genesys Cloud Basic features and ... Archive PureCloud User Presence User Presence Changes

Baptiste Baptiste Derré

Added 04-24-2017

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Genesys Cloud Basic features and ... Archive PureCloud User Presence User Presence Changes

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About Genesys

Genesys empowers more than 8,000 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for customers and employees. Through Genesys Cloud, the #1 AI-powered experience orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experience at scale. As the trusted, all-in-one platform born in the cloud, Genesys Cloud accelerates growth for organizations by enabling them to differentiate with the right customer experience at the right time, while driving stronger workforce engagement, efficiency and operational improvements.

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Discussion Thread 2
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User Presence changes automatically

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Discussion Thread 2 training.mypurecloud.com

Discussion Thread 13 User Presence changes automatically

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User Presence changes automatically