Genesys empowers more than 8,000 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for customers and employees. Through Genesys Cloud, the #1 AI-powered experience orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experience at scale. As the trusted, all-in-one platform born in the cloud, Genesys Cloud accelerates growth for organizations by enabling them to differentiate with the right customer experience at the right time, while driving stronger workforce engagement, efficiency and operational improvements.

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Discussion Thread 18 What is the URL in the WebChat code, or how is it constructed, that allows for the display of the profile picture of the agent that has connected to the chat?

Discussion Thread 8 Is it possible to block users/ip addresses from using our web chat?

Discussion Thread 3 We are experiencing connection issues when customer starts Chat dialog using Internet Explorer 11 and Edge.

Discussion Thread 3 File transfer via web chat

Discussion Thread 2 Any Other UK Customers Looking to Share Ideas...

Discussion Thread 19 Out of hours webchat

Discussion Thread 4 Idea - add a reaction option for messages ( Like button )

Discussion Thread 10 Web Chat canned responses

Discussion Thread 2 Is there any way to integrate a PureCloud webchat with a bot via my own application(nodejs, etc.)

Discussion Thread 2 WebChat - customer log and larger customer end button

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Discussion Thread 18
What is the URL in the WebChat code, or how is it constructed, that allows for the display of the profile picture of the agent that has connected to the chat?

Discussion Thread 8
Is it possible to block users/ip addresses from using our web chat?

Discussion Thread 3
We are experiencing connection issues when customer starts Chat dialog using Internet Explorer 11 and Edge.

Discussion Thread 3
File transfer via web chat

Discussion Thread 2
Any Other UK Customers Looking to Share Ideas...

Discussion Thread 19
Out of hours webchat

Discussion Thread 4
Idea - add a reaction option for messages ( Like button )

Discussion Thread 10
Web Chat canned responses

Discussion Thread 2
Is there any way to integrate a PureCloud webchat with a bot via my own application(nodejs, etc.)

Discussion Thread 2
WebChat - customer log and larger customer end button