Genesys empowers more than 8,000 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-Powered Experience Orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experience at scale. As the trusted platform that is born in the cloud, Genesys Cloud helps organizations accelerate growth by enabling them to differentiate with the right customer experience at the right time, while driving stronger workforce engagement, efficiency and operational improvements. Visit www.genesys.com.

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Discussion Thread 6 is there a way to route calls based to phone # prefix?

Discussion Thread 5 Forward queue with Attendant

Discussion Thread 4 Set Dynamic Utilization % for Email Interaction

Discussion Thread 2 Literal Values in Attendant

Discussion Thread 2 Schedule change require removal / re-adding?

Discussion Thread 1 Workgroup Voicemail Accessible by all Members

Discussion Thread 4 "Shut down" queues in case of emergency

Discussion Thread 10 WSDL SOAP calls in Attendant Remote Data Query

Discussion Thread 15 Incoming Call Selection

Discussion Thread 3 List of Wave files mapped in Interaction Attendant

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Discussion Thread 6
is there a way to route calls based to phone # prefix?

Discussion Thread 5
Forward queue with Attendant

Discussion Thread 4
Set Dynamic Utilization % for Email Interaction

Discussion Thread 2
Literal Values in Attendant

Discussion Thread 2
Schedule change require removal / re-adding?

Discussion Thread 1
Workgroup Voicemail Accessible by all Members

Discussion Thread 4
"Shut down" queues in case of emergency

Discussion Thread 10
WSDL SOAP calls in Attendant Remote Data Query

Discussion Thread 15
Incoming Call Selection

Discussion Thread 3
List of Wave files mapped in Interaction Attendant