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2
Launching calls from another platform
PureConnect
3rd Party Integration
api
call
remote
A Contributor
Added 12-29-2016
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PureConnect
3rd Party Integration
api
call
remote
Discussion Thread
3
offering call
PureConnect
call
client
Client Applications
desktop
state
A Contributor
Added 10-19-2016
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PureConnect
call
client
Client Applications
desktop
state
Discussion Thread
1
Call in behalf of a workgroup by clicking a url/link
PureConnect
call
Client Applications
workgroup
Robert Herms
Added 05-11-2016
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PureConnect
call
Client Applications
workgroup
Discussion Thread
12
Handler to Place Call to Workgroup
PureConnect
ACD
call
handler
Interaction Designer
workgroup queue
Andrew Wooster
Added 07-01-2014
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PureConnect
ACD
call
handler
Interaction Designer
workgroup queue
Discussion Thread
7
Query Queue
PureConnect
call
callback
handler
Handler Questions
Andrew Wooster
Added 12-30-2013
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PureConnect
call
callback
handler
Handler Questions
Discussion Thread
3
Agent status is not changing while getting transferred call
PureConnect
ACD
agent
call
status
Anonymous
Member
Added 12-16-2013
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PureConnect
ACD
agent
call
status
Discussion Thread
2
Call is not getting disconnected
PureConnect
ACD
call
disconnect
Anonymous
Member
Added 10-23-2013
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PureConnect
ACD
call
disconnect
Discussion Thread
2
Parked Call Alerting
PureConnect
call
Client Applications
Jonathan Pisarczyk
Added 04-29-2011
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PureConnect
call
Client Applications
Discussion Thread
2
Preview campaign without ACD inbound calls...
PureConnect
call
dialer
Interaction Dialer
Scripter
Anonymous
Member
Added 09-15-2010
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PureConnect
call
dialer
Interaction Dialer
Scripter
1
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