Genesys empowers more than 8,000 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-Powered Experience Orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experience at scale. As the trusted platform that is born in the cloud, Genesys Cloud helps organizations accelerate growth by enabling them to differentiate with the right customer experience at the right time, while driving stronger workforce engagement, efficiency and operational improvements. Visit www.genesys.com.

Skip Navigation Links

Footer - top
Footer - bottom
Header
Altocloud
Top Nav Bar

Welcome to the Community!

Search

More Filters

Community Hidden H4 Anchor

Formal Tags Hidden H4 Anchor

Created Hidden H4 Anchor

Discussion Thread 7 Upgrades: any impact on handlers?

Discussion Thread 6 Custom Notification Initiator

Discussion Thread 18 Change User status to "On Phone" When making an outbound call

Discussion Thread 4 Best practises to migrate custom handlers

Discussion Thread 3 Convert "1m 30.0s" string value to number of seconds

Discussion Thread 10 Handler read access to SIP Header on incoming call

Discussion Thread 10 Handler version control

Discussion Thread 3 Change Status When Agent Logs Out of Client

Discussion Thread 19 Best place to put one's thumb on the ACD operations?

Discussion Thread 3 String operations in Handlers

About Genesys

Hidden H4 Anchor

Hidden H4 Anchor

Hidden H4 Anchor

Discussion Thread 7
Upgrades: any impact on handlers?

Discussion Thread 6
Custom Notification Initiator

Discussion Thread 18
Change User status to "On Phone" When making an outbound call

Discussion Thread 4
Best practises to migrate custom handlers

Discussion Thread 3
Convert "1m 30.0s" string value to number of seconds

Discussion Thread 10
Handler read access to SIP Header on incoming call

Discussion Thread 10
Handler version control

Discussion Thread 3
Change Status When Agent Logs Out of Client

Discussion Thread 19
Best place to put one's thumb on the ACD operations?

Discussion Thread 3
String operations in Handlers