Genesys empowers more than 8,000 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for customers and employees. Through Genesys Cloud, the #1 AI-powered experience orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experience at scale. As the trusted, all-in-one platform born in the cloud, Genesys Cloud accelerates growth for organizations by enabling them to differentiate with the right customer experience at the right time, while driving stronger workforce engagement, efficiency and operational improvements.

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Discussion Thread 1 What is the correct way to watch the interactions in a conference?

Discussion Thread 3 How to Disconnect() a call with IceLib?

Discussion Thread 2 Why the QueueInteractionAdded event handles waits until the recipient picks up?

Discussion Thread 23 Your user name and/or password is invalid when connecting using WindowsAuthSettings()

Discussion Thread 2 How can I get an existing session by an Id?

Discussion Thread 3 How to initiate a call from a third-party-application?

Discussion Thread 1 IceLib SDK 4.0 download

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Discussion Thread 1
What is the correct way to watch the interactions in a conference?

Discussion Thread 3
How to Disconnect() a call with IceLib?

Discussion Thread 2
Why the QueueInteractionAdded event handles waits until the recipient picks up?

Discussion Thread 23
Your user name and/or password is invalid when connecting using WindowsAuthSettings()

Discussion Thread 2
How can I get an existing session by an Id?

Discussion Thread 3
How to initiate a call from a third-party-application?

Discussion Thread 1
IceLib SDK 4.0 download