Every year, Genesys® orchestrates more than 70 billion remarkable customer experiences for organizations in more than 100 countries. Through the power of our cloud, digital and AI technologies, organizations can realize Experience as a Service℠, our vision for empathetic customer experiences at scale. With Genesys, organizations have the power to deliver proactive, predictive, and hyper personalized experiences to deepen their customer connection across every marketing, sales, and service moment on any channel, while also improving employee productivity and engagement. By transforming back-office technology to a modern revenue velocity engine Genesys enables true intimacy at scale to foster customer trust and loyalty.

Skip Navigation Links

Footer - top
Footer - bottom
Header
Altocloud
Top Nav Bar

Welcome to the Community!

Search

More Filters

Community Hidden H4 Anchor

Formal Tags Hidden H4 Anchor

Created Hidden H4 Anchor

Discussion Thread 1 IPA utilities ICWS

Discussion Thread 1 IPA Work Item Tab Order

Discussion Thread 2 WSDL Modification

Discussion Thread 2 Question about IPA Reminders triggering an agent's break from a power dialer

Discussion Thread 1 Get PA Data Element

Discussion Thread 4 TAB Order in IPA

Discussion Thread 3 How can i split a process to 2 diferents states at the same time with a checkbox?

Discussion Thread 3 Adding Priority to IPA

Discussion Thread 1 Time saving hacks when building your processes with IPA

Discussion Thread 3 Allowing Variable to have multiple values

About Genesys

Hidden H4 Anchor

Hidden H4 Anchor

Hidden H4 Anchor

Discussion Thread 1
IPA utilities ICWS

Discussion Thread 1
IPA Work Item Tab Order

Discussion Thread 2
WSDL Modification

Discussion Thread 2
Question about IPA Reminders triggering an agent's break from a power dialer

Discussion Thread 1
Get PA Data Element

Discussion Thread 4
TAB Order in IPA

Discussion Thread 3
How can i split a process to 2 diferents states at the same time with a checkbox?

Discussion Thread 3
Adding Priority to IPA

Discussion Thread 1
Time saving hacks when building your processes with IPA

Discussion Thread 3
Allowing Variable to have multiple values