Genesys empowers more than 8,000 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-Powered Experience Orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experience at scale. As the trusted platform that is born in the cloud, Genesys Cloud helps organizations accelerate growth by enabling them to differentiate with the right customer experience at the right time, while driving stronger workforce engagement, efficiency and operational improvements. Visit www.genesys.com.

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Discussion Thread 8 Voicemail notification in email show wrong user

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Discussion Thread 8
Voicemail notification in email show wrong user

Discussion Thread 13
Automated Notifications for back up tasks.

Discussion Thread 2
Send custom notification

Discussion Thread 2
Send custom notification

Discussion Thread 1
create callback by EICNotification

Discussion Thread 7
Supervisor Alerts

Discussion Thread 3
Supervisor Alerts