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5
Export User list including licenses assigned
PureConnect
Administration
export
report
Alex Piper
Added 01-12-2018
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PureConnect
Administration
export
report
Discussion Thread
3
Create a report with Agent & Distribution Queue Names
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agent
report
Reporting
skills
A Contributor
Added 04-25-2017
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agent
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1
Wrap Up Report Showing Weird Results
PureConnect
report
Reporting
wrap up codes
Benjamin Humphries
Added 04-12-2017
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report
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1
Report on Directory
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directory
IC Business Manager
report
A Contributor
Added 04-11-2017
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directory
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1
Queue report with outgoing calls
PureConnect
IC Business Manager
icbm
report
Reporting
reports
Philip Hudson
Added 12-21-2016
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PureConnect
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5
How to search call recordings by DNIS?
PureConnect
IC Business Manager
icbm
recorder
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Tyler Style
Added 08-17-2016
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PureConnect
IC Business Manager
icbm
recorder
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Discussion Thread
1
Utilization formula within a given interval
PureConnect
report
Reporting
statistics
A Contributor
Added 08-11-2016
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PureConnect
report
Reporting
statistics
Discussion Thread
1
Using Reporting in ICBM
PureConnect
IC Business Manager
icbm
report
Shilpashree Jayaprakash
Added 06-27-2016
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PureConnect
IC Business Manager
icbm
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Discussion Thread
1
Customising Interaction Report filters
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report
Reporting
A Contributor
Added 10-29-2014
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3
Graphical Representation of Customer Journey
PureConnect
3rd Party Integration
report
Anonymous
Member
Added 07-15-2014
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