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Wrap Up Report Showing Weird Results
PureConnect
report
Reporting
wrap up codes
Benjamin Humphries
Added 04-12-2017
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report
Reporting
wrap up codes
Discussion Thread
5
How to search call recordings by DNIS?
PureConnect
IC Business Manager
icbm
recorder
report
Tyler Style
Added 08-17-2016
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IC Business Manager
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recorder
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1
Utilization formula within a given interval
PureConnect
report
Reporting
statistics
A Contributor
Added 08-11-2016
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report
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1
Using Reporting in ICBM
PureConnect
IC Business Manager
icbm
report
Shilpashree Jayaprakash
Added 06-27-2016
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PureConnect
IC Business Manager
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Discussion Thread
3
ACD Calls to Voicemail
PureConnect
report
Reporting
voicemail
A Contributor
Added 03-13-2013
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PureConnect
report
Reporting
voicemail
Discussion Thread
1
Reporting on transfers?
PureConnect
ACD
report
transfer
Dmitry Dyment
Added 06-19-2012
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PureConnect
ACD
report
transfer
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3
Status Notes?
PureConnect
report
Reporting
sql
status
Anonymous
Member
Added 03-15-2012
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PureConnect
report
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sql
status
Discussion Thread
2
Historical Reporting - PDF Export
PureConnect
export
report
Supervisor
A Contributor
Added 12-14-2009
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PureConnect
export
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Supervisor
Discussion Thread
3
Looking for a report that tracks agent detail
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agent
report
Reporting
A Contributor
Added 10-02-2009
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agent
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5
How do you provide reports for specific answers in Campaign for customer?
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Interaction Dialer
report
Rasko Radojevic
Added 07-09-2009
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