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SQL Query for skill
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skill
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Louis-Philippe Descamps
Added 08-24-2017
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skill
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workgroup
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1
List users in their workgroup
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sql
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Louis-Philippe Descamps
Added 08-24-2017
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How to query an external source
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sql
Emil
Added 05-02-2017
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SQL Query for Concurrent Calls
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A Contributor
Added 11-11-2015
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Queue Detail Report
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IC Business Manager
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A Contributor
Added 10-29-2015
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UserWorkgroups Table
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Client Applications
sql
Jeff Newbill
Added 04-11-2013
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sql
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1
Actual FTEs in Intraday
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ACD
Interaction Optimizer
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sql
A Contributor
Added 10-09-2012
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ACD
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3
Status Notes?
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report
Reporting
sql
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Anonymous
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Added 03-15-2012
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3
SQL and Handler Datetime (newbie)
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time
A Contributor
Added 03-08-2010
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4
Differences in CallDetail and IAgentQueueStats
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calldetail
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A Contributor
Added 05-27-2009
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