Genesys empowers more than 8,000 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-Powered Experience Orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experience at scale. As the trusted platform that is born in the cloud, Genesys Cloud helps organizations accelerate growth by enabling them to differentiate with the right customer experience at the right time, while driving stronger workforce engagement, efficiency and operational improvements. Visit www.genesys.com.

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Discussion Thread 1 Get Chat attachments for later processing

Discussion Thread 1 Handler for chat processing and customization points in them

Discussion Thread 2 Chat Widget Message on Accept

Discussion Thread 3 Auto Timeout of Webchat

Discussion Thread 4 Webchat Retrieve CallID

Discussion Thread 5 WebChat - Client is Alerting, no Interaction client/server gets notified

Discussion Thread 1 Web chat - showing sent text in client chat window

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Discussion Thread 1
Get Chat attachments for later processing

Discussion Thread 1
Handler for chat processing and customization points in them

Discussion Thread 2
Chat Widget Message on Accept

Discussion Thread 3
Auto Timeout of Webchat

Discussion Thread 4
Webchat Retrieve CallID

Discussion Thread 5
WebChat - Client is Alerting, no Interaction client/server gets notified

Discussion Thread 1
Web chat - showing sent text in client chat window