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Genesys Knowledge Network - New Features


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Genesys Community Celebrating that CX Life (Monthly Newsletter Sep 2018)

The first week of October is national Customer Service week in the US, so Genesys is celebrating CX in fashion and the community has decided to join in the festivities. We would love to experience it with you! CX DAY, WEEK, and MONTH! CX life never stops, but CX Day is officially...


Library Entry
Genesys Community Rewards, User Groups, Industry Communities and More (Monthly Newsletter Aug 2018)

Summer is cooling down and the quest for education is heating up, so it's a great time to share some exciting updates! Here's a quick rundown of what's new and coming soon from the community in September: REWARDS AND RECOGNITION We love the time that you put into visiting the community,...