That is for you to decide and configure with your telephony provider. You set up with the provider whether they send calls to the SBC or directly to your Edge (I presume you want to have them go to the SBC, so you would set that up with them). Then your SBC has to be configured to forward the SIP messaging to the Edge.
The External Trunk needs to allow access to whatever entity (telco or SBC) will be communicating with the edge for inbound calls.
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George Ganahl CCXP, GCA
Principal Technology Consultant
Genesys
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Original Message:
Sent: 05-09-2019 11:03
From: Charaf Eddine Chemlal
Subject: External Trunk
For Outbound calls, that's clear
for internal calls, no SIP/RTP streams go through SBC ? directly via the Edge ?
Yours
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Charaf Eddine Chemlal
Dimension Data France
Original Message:
Sent: 05-09-2019 10:54
From: George Ganahl
Subject: External Trunk
For outbound calls all phones first connect to the Edge based upon the Phone Trunk settings, then the Edge uses the Site Outbound Routes settings to select an External Trunk (based on Classification). The Edge then uses the External Trunk settings to place the outbound call, and connect the phone through to the outbound leg.
The SBC usually appears in the VIA line of a SIP message.
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George Ganahl CCXP, GCA
Principal Technology Consultant
Genesys
Original Message:
Sent: 05-09-2019 10:39
From: Charaf Eddine Chemlal
Subject: External Trunk
@George Ganahl,
I would like for each pass through the SBC (inbound/outbound calls), the SBC gateway will be taken into account.
That information will be available in the SIP invite !
is that possible ?
Yours,
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Charaf Eddine Chemlal
Dimension Data France
Original Message:
Sent: 05-09-2019 10:32
From: Charaf Eddine Chemlal
Subject: External Trunk
For calls from softphone, which gateway will be taken into account ? SBC or Edge Gateway ?
Yours,
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Charaf Eddine Chemlal
Dimension Data France
Original Message:
Sent: 05-09-2019 10:28
From: George Ganahl
Subject: External Trunk
Inbound/Outbound calls are governed by the External Trunk settings for SIP/RTP. That is for all types of phones.
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George Ganahl CCXP, GCA
Principal Technology Consultant
Genesys
Original Message:
Sent: 05-09-2019 10:24
From: Charaf Eddine Chemlal
Subject: External Trunk
Hello,
Is there a way to specify for softphones that the GateWay IP (for SIP and RTP streams) is the SBC IP for inbound/outbound calls ? Is it done via settings of external Trunk ? Inbound/Termination or Outbound ?
Yours,
#ArchitectureandDesign
#Implementation
#Integrations
#SIP/VolP
#Telephony
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Charaf Eddine Chemlal
Dimension Data France
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