PureConnect

1 to 50 of 8218 threads (31.7K total posts)
  Thread Subject Replies Last Post Status
Migrating a PureConnect 2021R3 environment from Premise to AWS
15 yesterday by Kenneth Shea
Notification that "Web Chat" is received in Interaction Connect ? 0 yesterday by Louie Doulias
New Community Rockstars Shine Bright!
0 2 days ago by Nicole Milliken
2 Hours or More to Generate a Schedule
5 3 days ago by Judith Jimenez
Original post by Tina Yocum
Best place to mannipulate Callback attributes
2 3 days ago by Pavel Broska
Big Buy Brainteasers Trivia starts Wednesday! Win big!
0 5 days ago by Nicole Milliken
Turning off the Web Chat due to emergency?
10 5 days ago by Louie Doulias
Crypto Error When Provisioning Softphone
0 10 days ago by Jon Mercer
3rd Party Provider needs signed certs for TLS sip communication 3 15 days ago by Christopher Becker
Many Issues with Softphone
0 16 days ago by Jon Mercer
Upcoming and Current Contests with Big Prizes!
0 19 days ago by Nicole Milliken
Rockstar Inductees - Electrifying Halloween Edition
2 19 days ago by Paul Simpson
Original post by Matt Lawson
IceLib C# performance issue with retrieving workgroup statistics 4 24 days ago by Shane Jenkins
Interaction Connect Conferencing issues 1 one month ago by Andreas Tikart
Original post by Michael Bishop
Restarting StatServer or StatServerAgent - PMDB Error at the end of most intervals 5 one month ago by Shane Jenkins
Survey Calls being assigned to an Agent while they are on the call
1 one month ago by Pete Schroeder
Original post by Dan Kenneth Sta Iglesa
Horror Nights Trivia is now LIVE!
0 one month ago by Nicole Milliken
Another chance to win - Horror Nights Trivia starts tomorrow!
0 one month ago by Nicole Milliken
Interaction Connect missing tab
4 one month ago by Gunadi Arunanto
Converting of SASF to WAV and I3R email files 9 one month ago by Minh Tran
Original post by A Contributor
Email Forwarding
6 one month ago by Jon Mercer
Is there a way to auto answer only call interactions and not email interactions using remote number?
3 one month ago by Sean Takamatsu
SIP Soft Phone Provisioning Wizard/Create Certificate 3 one month ago by Andreas Tikart
Original post by Michael Bishop
Trivia Challenge Now Live
0 one month ago by Matt Lawson
SIP Soft Phone Audio Issues 6 one month ago by Paul Simpson
Original post by Dipika Bedi
Managed phone , 2 line setup
1 one month ago by Paul Simpson
Original post by Bart Lunn
Addin in interaction desktop
1 one month ago by Paul Simpson
Original post by Manash Kumar
DID Not Reassigned to New user
2 one month ago by Paul Simpson
Original post by Claudette Reid
Fax History
2 one month ago by Jon Mercer
External Port Real Time monitoring 5 one month ago by Andreas Tikart
Original post by Scott Williams
Interaction Dialer
2 one month ago by Cenk Gündüz
Original post by Karen Bolton
How to report abandonned calls 1 one month ago by Trent Vance
Original post by Pavel Broska
ERD for IC_I3_40 Database - useful queries for auto attendant - is this even necessary? 1 one month ago by Andreas Tikart
Original post by Christopher Becker
Handler read access to SIP Header on incoming call 8 one month ago by Vincent Heijmans
Original post by Matt Hanna
Working Faxes and Calls At Same Time With Media 2 License
5 one month ago by Raymond Hicks
Original post by Jon Mercer
GKN Beta WINNER Revealed!
1 one month ago by Greg Hanson
Original post by Nicole Milliken
IC service not starting gracefully nor manually in some instances - 2021R4 P20 3 2 months ago by Shane Jenkins
Two Factor Authentication for Genesys Pureconnect specifically for Interaction Connect
0 2 months ago by Dan Kenneth Sta Iglesa
Feedback Survey not Working after Migration
0 2 months ago by Dan Kenneth Sta Iglesa
Issues with audio when doing transfers using Softphone
3 2 months ago by Andreas Tikart
Original post by Jon Mercer
IC Business Manager (ICBM) AddIn
0 2 months ago by Dustin Battistone
Workgroup's voicemails to Outlook 4 2 months ago by Tami Bogatiuk
Original post by Anjelo Brian De Jesus
Chat - ADA compliant?
0 2 months ago by Richard Chia
Who's Ready for Community Rockstar Status? 0 2 months ago by Matt Lawson
Interaction Connect Add-in view
3 2 months ago by Manash Kumar
Original post by Salim Nouh
Reporting more emails handled than offered
0 2 months ago by Alex Belec
Last chance to win! Submit your GKN feedback.
0 2 months ago by Clay Tison
Requesting Document: Interaction Administrator Printed Help for version 2021 R4
1 2 months ago by Trent Vance
Original post by Shiva Kumar
Additional Follow up
0 2 months ago by Xolane Mahlangu
Using Auto Dialer to complete queue callback function
15 2 months ago by Stephane Gagnon
Original post by Frank Tobar