PureConnect

1 to 50 of 6787 threads (26.2K total posts)
Thread Subject Replies Last Post
UDL Dialer Oracle
0 26 minutes ago by Naveen Sunkara
Chat Bot Chat Widget Google DialogFlow
1 4 hours ago by Lionel Florence
Original post by Anthony Devine
Chat Widget Extension
7 4 hours ago by Lionel Florence
Original post by M A Feroz
nAnsweredACD behaviour
2 11 hours ago by Jayden Bradow
User AvailabilityReport
0 12 hours ago by Tina Castro
How to retrieve Agent Location and best place Customization point) to do it.
4 15 hours ago by Kamyar Yazdani
Optimizer Forecast & Schedules Issue
0 17 hours ago by Tommy Olio
JSON Parser Error
2 18 hours ago by Vineet Kakroo
weird incoming call behavior
0 18 hours ago by Thomas Maher
Outbound - Best Time To Call
2 19 hours ago by Rechelle McConne
You have 1k members, what are you going to do next?!?!
0 20 hours ago by Matt Lawson
call waiting reflects when agents are in available mode
4 20 hours ago by Mark Tatera
Original post by Manash Kumar
ICBM
4 20 hours ago by Mark Tatera
Original post by Tina Castro
tAnsweredAcd Description
2 20 hours ago by Mark Tatera
Original post by Jayden Bradow
Interactions in queue not get assigned a workgroup
3 yesterday by Minh Tran
report editing
2 yesterday by Paul Simpson
Original post by David Maged
Overriding forms - custom forms in the client UI.
0 yesterday by Jason Totten
ACD Initiate Bullseye Processing tool to route to last spoken agent
6 2 days ago by David Currier
Original post by Halesha Nagarajappa
Configuring chat i get error http://localhost/I3Root/Server1/websvcs/serverConfiguration not found
0 2 days ago by Mirza Mahboob Baig
Set ANI when CIC rings to Remote Number?
6 2 days ago by Lionel Florence
Original post by Thomas Maher
Monitoring
6 2 days ago by Tarquin Bell
CCS/ODS communication 5 2 days ago by Scott Williams
Authentication Failed error message after Interaction Administrator Launch
7 2 days ago by Scott Williams
Original post by Khaled Elsafty
agent occupancy
1 2 days ago by Craig Reiners
Original post by Mohammad Tawalbeh
Disconnected [Local Disconnect]
6 2 days ago by Craig Reiners
Original post by Horst Eppich
CX Insights 4 2 days ago by Barry Farrington
Original post by Mohammad Tawalbeh
Hold Message on Connected Calls
4 5 days ago by Rechelle McConne
Will CIC 2019 R3 be released next week?
3 5 days ago by Mark Tatera
Original post by Rasko Radojevic
Optimizer
1 6 days ago by Scott Williams
Unable to receive facebook direct messages 0 6 days ago by Mallesh Neeli
Contact Status
6 7 days ago by Paul Simpson
Original post by Rechelle McConne
Call is not landing in Preview Mode
3 7 days ago by Mark Tatera
Original post by Manash Kumar
Call Connection Delay
11 7 days ago by Mark Tatera
Original post by Rechelle McConne
PureConnect Cloud - TSRA Application Stability
0 8 days ago by Barry Farrington
SalesForce Activity Field Mapping
8 8 days ago by Andrew Wooster
Pega CRM
0 8 days ago by Micheal McComber
Tansfer a mail to supervisor when the email interaction is for the fourth time
1 8 days ago by Aaron Lael
Original post by sadhana gandhari
Minimum Schedule Optimization Granularity
0 9 days ago by Jayden Bradow
Turn on CallLog.ininlog
3 9 days ago by Michael Bishop
Ctrl+C from Interaction Connect - Work-Around Needed
2 12 days ago by Barry Farrington
NT Domain User Account List Only Partial
3 13 days ago by John Christopher
Original post by Alex Belec
Sms through dialer 4 13 days ago by Halesha Nagarajappa
Original post by Vaibhav Munagala
Interaction Connect with nginx
1 14 days ago by Yusuke Higashino
Assistance Request 8 14 days ago by Tim Cannon
Can Campaign Server be load Balanced ?Can we have multiple campaign server in same site?
1 14 days ago by Mark Tatera
Original post by Divya Prabhu
Call Event Log only writing out sometimes
3 14 days ago by Mark Tatera
Original post by Lewis Brown
Authentication with new DCs failing 6 15 days ago by Kevin Keller
IC server patch upgrade
2 16 days ago by Marian OConnell
AnalyticsBridge Subsystem logs fill up the drive. CIC 2019 R2
2 16 days ago by Craig Reiners
Original post by Rashid Yusuf
synching multithreaded handlers
10 16 days ago by Mark Tatera
Original post by Avraham (Avi) Rozen