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Chat Integration with Mobile applications

  • 1.  Chat Integration with Mobile applications

    Top 25 Contributor
    Posted 6 days ago
    HI,

    is there an option to integrate Pure cloud Chat with the customer mobile application.

    Regards
    #Integrations

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    Mohammad
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  • 2.  RE: Chat Integration with Mobile applications

    Posted 6 days ago
    Hi Mohammad,

    You can use the Web Chat API to build your own Chat Client now:

    https://developer.mypurecloud.com.au/api/webchat/

    I've seen a demonstration of a mobile app using this API already.

    Hope that helps,


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    Craig Stevenson
    https://www.linkedin.com/in/craig-stevenson-contact-centre-cx-specialist-b5249996/

    QPC UK
    https://www.linkedin.com/company/qpc/
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